Frequently Asked Questions
Can I make a one time purchase?
Absolutely! We have a fabulous set of kits made up so that you can try out our products.
Where do you deliver?
We deliver almost anywhere! More specifically that is the whole of Europe, America and Australia.
Best of all our prices always include delivery. So no nasty suprises ...
If you're further afield, send us an email we'd love to hear from you, we are working on the ROW!
I don't know what products to pick for my Bespoke Box?
Take our 15 second Quiz and we will suggest a unique period mix just for you!
*You can adjust, skip or cancel your plan at anytime.
How long will it take for my Mondays box to arrive, once I order?
We will pick and pack your box the next working day. You can expect it to arrive within 7-10 working days.
How often will my box be delivered?
You choose how often we send out
*You can change your delivery schedule or skip a delivery at anytime.
How many products do I get in my box?
Our Bespoke Box has 25 products in it - the average number of products we use per period.
If you are not sure how many products you use: get your box delivered every 28 days... *because you can skip or change your deliveries at anytime!
If you use more than 25 products every month: At check out just increase the number of boxes to 2 instead of 1. You will then get 50 products every month.*
If you think that 25 might not be quite enough but not sure: Click on button 'My period is irregular' on bottom of the Bespoke Box page and you'll get a one off additional box with your first order.*
If you use less than 25 products every period: Click the button 'My period is very light' on bottom of Bespoke Box page, we'll only send you your box every 2 cycles.
What do day / night or the drops mean?
The industry standard uses drops to show absorbency each product offers. This means a 3 drop product has the same absorbency. whatever the brand.
Day and Night as highlighted by some young women can be misleading. You may have heavier flow in the day than at night. Can a day be used at night and a night in the day? Similarly questions were raised around the terms regular and super. The answer is YES!
Go to our blog for more information about using different products for your flow!
Here is simply put the different absorbencies we currently offer:
1 drop - Panty liners (light, spotting or discharge)
2 drops - Regular tampons (light to medium flow)
3 drops - Super tampons & Day pads (medium flow)
4 drops - Night pads (medium to heavier flow)
Have too many/ too few products at home?
You can skip or bring forward any scheduled deliveries at any time.
You can also change your delivery schedule incase you realise you need your products more or less regularly.
You pay only for the boxes we send to you.
How? Follow the steps below or checkout our easy to follow videos (click on the links below)
1. Go to 'Manage Subscriptions'
2. Then to 'Delivery Schedule'
3. Choose 'Skip'
or select 'next delivery date'
or select change how often we send you Mondays!
How can I change my products mix?
1. Login to your ACCOUNT
2. Go to 'Manage my subscriptions’
3. On the right (swipe left on mobile) see 'Actions' press 'Cancel'
4. Pick the reason 'I want to modify my product mix' at the bottom
5. Press 'Cancel subscription’.
6. Then choose the new product mix you now need from our shop!
7. Checkout (have your credit card handy - for your security this is needed if a little hassle)
How do I cancel my subscription?
You can cancel your subscription at any time.
You only pay for the boxes we send you.
Before any planned delivery, we send you an email to say your box is about to be packed and sent - giving you time to make any changes to your subscription.
Follow these steps or take a quick look at our instructional video
1. Log in to your account
2. Go to 'Manage Subscriptions'
3. Select the subscription you want to cancel, swipe left to go to CANCEL
4. Click on CANCEL & select your reason for doing so - please do give us feedback so we can make improvements!
What are Mondays’ products packaged in?
The pads and panty liners have a siliconised paper backing strip to prevent leakage and are wrapped in compostable and bio-degradable Mater-Bi® (see below for more info).
The tampons have cardboard applicators and are packaged in paper.
The Mondays Box and the postal box are both made from recyclable FSC certified paper.
WHAT IS Mater-Bi®?
Mater-Bi® is NOT made from petroleum based ingredients (ie oil).
It is an amazing, versatile and innovative material created by NOVAMONT. It's properties and characteristics of use are very similar to those of traditional plastics, BUT unlike plastic as we know it, it is biodegradable and compostable (European standard UNI EN 13432).
After just 9 months when left in nature (please don't do this!) it will have biodegraded completely with no lasting impact on our planet or animals, unlike petroleum based plastics that cannot compost and take over 450 years to biodegrade, if ever.
The essential components used for the production of Mater-Bi® are non-genetically modified corn starch and vegetable oils that are cultivated in Europe using conventional agricultural practices.
What are Mondays' period products made of?
Our pads contain: Organic cotton, FSC certified cellulose with a Mater-Bi® barrier back sheet.
Our liners contain: Organic cotton with a Mater-Bi® barrier backsheet.
Our tampons contain: Organic cotton.
It is important to say our products DO NOT contain:
Plastic, 'Super Absorbant Polymers' (SAPs), dyes, synthetics, perfumes or chlorine.
What are other brands of period products made of?
Menstrual pads and liners from many of the best known brands contain something they call 'Super Absorbant Polymers' (SAPs) which are derived from crude oil, or polyester, polyethylene and polypropylene, none of which are biodegradable.
Not only does the manufacturing of these menstrual products result in the destruction of our ecosystem, but they also continue to harm our planet long after our lifetime. Leading brands of menstrual pads can take upwards of 450 years to biodegrade.
Tampons from many of the best known brands contain rayon and sometimes a rayon-cotton mix.
Rayon is a manufactured semi-synthetic fibre, the manufacture involves a heavy industrial and chemical process. Conventionally farmed cotton also damages our delicate eco-system due to the high usage of pesticides (15% of world pesticide use).
What is it about having plastic in period products, that is so bad?
The key here is what is left behind once you have used your period products…
Plastic takes at least 450 years to decompose…. and in a woman’s lifetime she uses on average 11,000 single-use plastic menstrual products!
The impact of plastic on our planet is huge, but we can do something:
Mondays' period products leave behind Zero plastic waste.
Plastic is not needed in our menstrual products…. PERIOD.
Aren't non-applicator (digital) tampons a more environmentally friendly option than applicator tampons?
All digital tampons are wrapped in plastic. A woman uses on average 11,000 period products in a lifetime so all that packaging adds up to a great deal of unnecessary single use plastic that will take 500+ years to biodegrade.
We only supply applicator tampons, as they are the only 100% plastic free option.
We know plenty of women prefer digital tampons, so watch this space...
Are Mondays products sustainable, as sustainable as other alternatives?
At Mondays we make it easy for women, who want to use pads, panty liners and tampons (either alone or in combination), to use sustainable, healthier and plastic free products.
The majority of women today use pads, panty liners and tampons, but they are made of and wrapped in synthetic materials like plastic.
Mondays uses only products that are natural, with no synthetic materials. All packaging is recycable or compostable. Our products and packaging contain no petroleum based plastic. We are a GOTS/OCS certified brand, which is the gold standard for organic cotton.
We would definitely encourage everyone to explore and use the type of products that they feel suit them and their life style best.
Choice is key, it's our bodies. Zero-waste or re-usable products do not suit all of us. Mondays offers a healthier and vastly more sustainable alternative to the mass market brands.
Is my account secure?
When will my credit card be charged?
Your credit card will be charged on the day we pick and pack your Mondays' Box. You will be sent a reminder 2 days before we do this so you can make changes if you want.
What forms of payment do you accept?
We accept Visa, MasterCard, American Express & Apple Pay.