FAQ
Questions and Answers
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What does postage cost?
🇨🇭For orders OVER 50 CHF you get FREE delivery
🇨🇭 For orders of 25 CHF or MORE we charge 8.50 CHF
🇨🇭For orders UNDER 25 CHF we charge 20 CHF
🫶🏼 TIP: Subscribe (get 5% OFF) for more boxes with value 50+ CHF => FREE DELIVERY and have your delivery sent less often (every 3 months or so)
🇺🇸 For American orders over 100 CHF we ship for FREE, otherwise we charge 44 CHF.
If you have any questions get in touch with us at myflow@organicmondays.com
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Why is postage charged?
On the back of customer feedback we recently decided to start fulfilling our Swiss orders from Switzerland. This means we can track orders and our customers get their orders in a reliable and timely manner.
However as a result the cost of fulfilment and postage has increased significantly for us.
We have set up our Shipping Policy to incentivise our customers to make larger, less frequent deliveries this helps us keep costs and the environmental impact* down.
*Every order almost regardless of size has the same carbon emissions footprint.
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How long does delivery take?
A big reason to fulfil our Swiss orders here in Switzerland is to for reliable and timely delivery times.
With PostPac Economy please allow for 5/7 business days for delivery in Switzerland- we are small team and pack /send orders once maybe twice a week.
If you need your products urgently please select the PostPac Priority Option (CH only) and send us an email on myflow@organicmondays.com to highlight your urgency. We will get you your Mondays products within 2-3 days if we can❣️
For orders outside of Switzerland please email us for guidance on delivery times.
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Where are your products made?
All our products are made here in Europe.
Organic cotton is not grown in Europe but all our cotton is GOTs certified and therefore is grown, handled and transported following the strict GOTs guidelines.
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Do you supply offices and workplaces?
Yes we have a team dedicated to helping our corporate clients to implement a best in class sustainable menstrual health policy for the workplace.
We offer not only a products but also bespoke solutions to larger clients. We have dispensers and subscriptions for our corporate as well.
Please contact Fiona on theteam@organicmondays.com to organise a quick call and we can help you get started.